Customer Success Stories

Novartis overcame the sales challenges through Awarathon's innovative AI enabled sales training

• Consistently ranked top 5, this Swiss-based company is one of the largest pharmaceutical companies in the world.
• Operates in 140 countries with more than 100,000 employees globally.
• They use innovative science and digital technologies to create transformative treatments for great medical needs.

Abbott Nutrition wanted a sales enablement platform in alignment with its sales process.

• Abbott Nutrition is a division of Abbott Laboratories, a global healthcare company.
• Operates in over 160 countries, serving millions of consumers worldwide.
• With over 14000 employees in India.
• Specializes in producing nutritional products and supplements.

Comprehensive sales readiness platform to revamp sales training

• Glenmark is a leading global innovative pharmaceutical company headquartered in Mumbai, India.
• It has a presence in over 80 countries with more than 15000 employees.
• They are a leading developer and manufacturer of Active Pharmaceutical Ingredients (APIs).

Alkem Laboratories drives higher sales performance using Awarathon

• Alkem Laboratories Limited is one of the largest generic and speciality Indian pharmaceutical company
• Consistently ranked amongst the top ten pharmaceutical companies in India
• It has a business footprint in over 40 countries with more than 21000 employees around the world and includes over 800 brands.

Successful synchronization of sales readiness platform and sales LMS

• Dr. Reddy’s Laboratories is a global pharmaceutical company headquartered in Hyderabad, India.
• They have a presence in over 75 countries and more than 25000 employees working worldwide representing 53 nationalities.
• The commitment to provide affordable and innovative medication to people around the world.

In-clinic effectiveness platform for medical representatives

• Sun Pharmaceutical Industries Ltd. is the fourth largest speciality generic pharmaceutical company in the world with global revenues of over US$ 4.5 billion
• Supported by over 36,000 employees and more than 40 manufacturing facilities in the word
• Sun Pharma provides high-quality, affordable medicines in more than 100 countries across the globe

Multilingual sales enablement for rural consumer finance

• Bajaj Finserv Limited (BFL) is one of India’s leading promoters of financial services with a consolidated total income of Rs. 82,072 crore in FY23.
• Bajaj Finserv serves over 100 million customers with its diversified portfolio that helps meet financial needs
• Its suite of financial solutions includes savings products, consumer and commercial loan etc.

Structuring onboarding and training processes to support scale-up

• UE LifeSciences is a fast-growing medical device company that has created breakthrough devices for the early detection of cancer in women.
• They have a footprint in 10 countries and a large number of channel partners

Standardization and measurement of customer service processes

• Me Cure Healthcare is a large diagnostic and health services company based in Nigeria.
• They have a network of diagnostic centres across the country.
• Me Cure wanted to improve their customer service and experience levels in all diagnostic centres, through training initiatives and standardization of processes.

Online transition of sales process due to Covid-19

• DSP is an asset management company providing financial services to its clients and investors.
• They have over 200 reps in their sales team, with offices in more than 40 cities.
• Due to Covid-19, it became increasingly difficult for them to monitor remote teams in different regions.