| Difficult customer situations |
✓ |
✓ |
✓ |
| Customizable parameters with weight mapping |
✓ |
✓ |
✓ |
| Automated AI Ratings & Feedback |
✓ |
✓ |
✓ |
| Multi-Lingual Assessment Module |
✓ |
✓ |
✓ |
| Realistic AI Video Simulator (Trinity) |
✕ |
✓ |
✓ |
| Customizable AI Personas |
✕ |
✓ |
✓ |
| Instant Personalised Feedback Report |
✕ |
✓ |
✓ |
| Multilingual Simulations |
✕ |
✓ |
✓ |
| AI Analysis of Live Conversation |
✕ |
✕ |
✓ |
| Detailed AI-Powered Feedback |
✕ |
✕ |
✓ |
| Parameter-Based Coaching Tips |
✕ |
✕ |
✓ |
| Rep-Manager Session Insights for Leadership |
✕ |
✕ |
✓ |
| Upload learning materials |
✕ |
✕ |
✓ |
| Assign specific content to users or teams |
✕ |
✕ |
✓ |
| Organize materials by topic or module |
✕ |
✕ |
✓ |
| Create customised learning courses |
✕ |
✕ |
✓ |
| Holistic view of field force performance |
✓ |
✓ |
✓ |
| Engagement and competency insights across teams |
✓ |
✓ |
✓ |
| Leaderboards to track top performers |
✓ |
✓ |
✓ |
| Multi-Lingual Assessment Report |
✓ |
✓ |
✓ |
| Region, Division, and Team-Wise Performance Reports |
✓ |
✓ |
✓ |
| Manager Rating & Review |
✓ |
✓ |
✓ |
| Instant AI Feedback Report |
✓ |
✓ |
✓ |
| Video Feedback by AI Coach |
✓ |
✓ |
✓ |
| Parameter-Wise Scoring |
✓ |
✓ |
✓ |
| Progress Overview Across Modules |
✓ |
✓ |
✓ |
| Easy Navigation on the Platform |
✓ |
✓ |
✓ |
| Role-based Access Controls |
✓ |
✓ |
✓ |
| Email Alerts for Key Activities |
✓ |
✓ |
✓ |
| Field Force Hierarchy Mapping up to 8 levels |
✓ |
✓ |
✓ |
| Copy-detection Reports During Assessments |
✓ |
✓ |
✓ |
| Competency-based Module Restarts |
✓ |
✓ |
✓ |
| Activity Reports & Usage Logs |
✓ |
✓ |
✓ |
