Working at Awarathon

• We at Awarathon are looking for, a passionate and entrepreneurial personnel, for Customer Success Associate.
• He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the technology space.

Key responsibilities

• Liaise with back-end teams/systems to ensure timely and accurate receipt of data.
• Ensure timely renewal intimation to all stakeholders (internal/external).
• Research on markets and industries in which we can make our presence.
• Effective negotiation and persuasion to safeguard the identified revenue base.
• Offerings value added propositions by means of upsell and cross sell across the offering.
• Ensure running of successful POC.
• Follow through to closure, the renewal order process with the customer in conjunction with backend support teams.

Minimum qualifications

• 0-2 years (or plus) of experience in business development.
• Minimum requirement – graduate in BMS/BMM/BE/MBA or equivalent.
• Strong in client connection and client services.
• Ability to create comprehensive presentations to pitch to clients.
• Excellent interpersonal, good communication skills in English.
• Strong responsibility, self-motivated, able to work under high pressure.
• A passion for Business development and a drive to succeed.

Preferred skills and qualifications

• Sales Operations.
• Collaboration.
• Excellent Communication Skill.
• Good Analytical Skill.

Technical proficiency

• Knowledge of Telecom Products & Services.
• Microsoft Office.
• Sales Management.
• Enterprise Customer Relationship Management.
• Dynamic, go-getter with a customer-centric approach.
• Superior presentation skills.

Location: Mumbai, India
CTC: Rs. 3.5 to 5 Lakhs PA

Send your application to info@awarathon.com with “Careers: Customer Success Associate” in the subject line